Case Manager

Reports to: Program Manager

FLSA Status: Non-Exempt

Job Summary:

The Case Manager is responsible for documentation and maintenance of assigned consumer records, including all areas of the ISP, medical concerns and appointments. Also should be proactive and must focus on consumer advocacy, empowerment, and community integration.

Essential Functions:

1. Participate in the development of the ISP and program specific interventions for consumers.
2. Develop, implement and monitor interesting and creative goals with individuals.
3. Complete monthly reports: progress reports, data collection summaries.
4. Attend trainings as assigned; maintain necessary certifications (CPR/First Aid, SOLVE, MAP, etc.).
5. Advocate for the rights of the consumers; ensure that consumers are treated with dignity and respect; uphold the human rights of all consumers.
6. Provide skills training and support to the consumers as identified in the ISP, including but not limited to the areas of ADL routines, behavioral treatment plans, community integration activities, communication and health care.
7. Provide a safe, homelike living environment for the consumers.
8. Assist consumers with home maintenance and perform cleaning duties as assigned.
9. Provide on-site staffing, including emergency back up as needed.
10. Assist consumers in self-advocacy, decision-making and empowerment.
11. Foster community integration and provide support to consumers to actualize this goal. Actively seek out integrated activities.
12. Provide case management for two or more consumers in the program as identified by supervisor; advocate for the needs of the consumers.
13. Participate in weekly staff meetings, supervision and clinical meetings, as specified by supervisor.
14. Maintain documentation/record keeping in accordance with agency/DMR guidelines.
15. Report significant issues (health, behavioral, psychiatric etc.) to the appropriate supervisor in a timely fashion. Document issues/incidents according to agency and cluster guidelines.
16. Perform physical intervention in the event of a client crisis
17. Perform all duties in accordance with the agency's policies and procedures

Please note: The essential functions listed in this section are not limited only to the tasks listed and may include other duties as assigned.

Qualification/Education/Experience:

1. BA/BS in related field, or equivalent of two (2) years related experience.
2. Must be able to perform each essential duty satisfactorily.
3. Basic computer knowledge.
4. Ability to communicate effectively verbally and in writing and ability to use good judgment.
5. Demonstrated commitment to the principles and practices of consumer empowerment and community integration.
6. Sensitivity to the needs of the consumers.
7. High energy level, superior interpersonal skills and ability to function in a team atmosphere
8. Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport consumers.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General requirements: Full upper extremity range of motion, full lower extremity range of motion, and must be able to lift furniture and/or objects/persons weighing over 50 lbs.

Continuous: Hearing, talking

Frequent: Standing, sitting, walking